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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shannon may

October 30, 2024

5  out of  5
rating by shannon may
"Super friendly and knowledgable. Quick to respond. Never pressured me into anything, showed me different options and helped every step of the way"
We responded:
"So glad you are with us! Thank you!"
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Paula Villiard

October 16, 2024

5  out of  5
rating by Paula Villiard
"Working with Karen at State Farm to rewrite my Home & Auto bundle was stress free. She is professional and personable and very knowledgeable about the policies she presented. Thank you for the easy transition to a new agency and insurance company!"
We responded:
"Thank you for the kind words, Paula! Karen is wonderful! Welcome to our agency! "
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Janis Marshall

September 25, 2024

3  out of  5
rating by Janis Marshall
"Recently switched over to State Farm for car insurance. Theo was very helpful and saved us $$. Also got a really nice tote filled with "goodies" including 2 sweatshirts! What a nice surprise! Thanks!"
We responded:
"Thank you, Janis! "
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shea grosshuesch

September 21, 2024

5  out of  5
rating by shea grosshuesch
"Julie and her employees were very friendly, knowledgeable, and provided great communication making the process much easier! I highly recommend their services!"
We responded:
"Thank you for choosing us, Shea! "
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Jaydon Rose

August 23, 2024

5  out of  5
rating by Jaydon Rose
"Very very nice people, welcoming when you walk into the building. Just really good people that wanna make life easier when it comes to insurance!!!"
We responded:
"This review means a lot considering that is exactly our goal! Thank you for your kind words! "
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Caleb Harris

August 15, 2024

5  out of  5
rating by Caleb Harris
"Excellent service and coverage!"
We responded:
"Thank you, Caleb!!"
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Julie Whitney

June 8, 2024

5  out of  5
rating by Julie Whitney
"I have always been impressed with the professional and courteous service at Julie Cairns, State Farm. In fact, when we moved an hour away, I kept Julie Cairns as my State Farm agent. My questions are always answered in a timely manner and any issues are resolved immediately. All of the employees are knowledgeable and happy to help at any time. I wouldn't take my business anywhere else!"
We responded:
"Thank you for your loyalty!! "
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Stephanie mueller

June 8, 2024

5  out of  5
rating by Stephanie mueller
"Fantastic costumer service. Everyone there is very friendly and wonderful to work with."
We responded:
"Thank you, Stephanie! "
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Brittany Riddiough

April 6, 2024

5  out of  5
rating by Brittany Riddiough
"Very friendly staff! Responds quickly to any and all questions or concerns. Always there when you need them! I have had a few vehicle incidents involving animals and another car and the staff here is great at answering your calls and just easing your state of mind during these accidents."
We responded:
"Brittany, thank you!! We are glad you feel at ease, and that you appreciate that we respond quickly. We feel very fortunate to be taking care of your insurance needs! 😊"
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DOUG FROH

April 6, 2024

5  out of  5
rating by DOUG FROH
"I have dealt with many insurance companies over my life span and have some that I didn’t get the opportunity to meet in person.I went into Julie Carins-State farm agency and I was completely swept off my feet.Karen Manning was there to meet me and explained everything from start to finish.She was a step above in being superb.I certainly hope that if you need insurance needs please contact this agency.If you want family then contact Karen.And don’t forget the “Twinkie”. Dougandbetty Froh"
We responded:
"Thank you Doug and Betty for these very kind words, and for choosing us to serve your insurance needs! We agree—Karen is superb!!"
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Jennifer Brown

April 5, 2024

5  out of  5
rating by Jennifer Brown
"Julie and the girls are amazing. Their customer service is definitely 5 stars!"
We responded:
"Thank you!!"
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Olivia Dremsa

April 4, 2024

5  out of  5
rating by Olivia Dremsa
"Is there a 6 star option?!"
We responded:
"👍 thank you for the 5 Stars Olivia! "
Profile photo of Rachel Schwinefus

Rachel Schwinefus

April 3, 2024

5  out of  5
rating by Rachel Schwinefus
"State Farm has such friendly, knowledgeable, helpful representatives. When we went in for our appointment everyone was so welcoming and warm. Kimberly was great at explaining all of the details of our coverage. We are very happy with service we have received thus far in our business relationship with State Farm. You have saved us literally hundreds a month for our auto and home insurance. Thank you!"
We responded:
"Such a privilege to serve your family, Rachel! Thank you!!"
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Jonelle Degenhardt

February 16, 2024

5  out of  5
rating by Jonelle Degenhardt
"Kim & Julie were so incredibly helpful when it came to our personal & my business policies helping us choose exactly what we needed & to stay within our budget. One of the most important aspects when choosing your insurance is finding an agency/agent that you can trust. Julie, Ryan & their State Farm crew go above & beyond!"
We responded:
"Jonelle, we feel deeply privileged to serve both your personal AND business insurance needs! Thank YOU! "
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Greg Shireman

January 12, 2024

5  out of  5
rating by Greg Shireman
"Julie did a great job helping me with a challenging transition I had. I would recommend any of my family and friends!"
We responded:
"Greg, thank you for the kind words! It is a pleasure to serve you."
Profile photo of Paul Harris

Paul Harris

November 23, 2023

5  out of  5
rating by Paul Harris
"Needed to update my life insurance, Julie was there every step of the way, answered all my questions and made it a flawless transition on my policy. I highly recommend her agency for your insurance needs!!!!"
We responded:
"Paul, working with you was a pleasure! Thank you for choosing us! "
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Bruce R

November 18, 2023

5  out of  5
rating by Bruce R
"When my car battery died on a weekend, Julie got me connected immediately to local service, and I was on my way in 30 minutes. Great service!"
We responded:
"Thank you, Bruce! "
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Tim Woodman

October 31, 2023

5  out of  5
rating by Tim Woodman
"Excellent customer service! Julie and her staff go above and beyond to make your insurance needs a cinch. Even after normal business hours, Ryan has helped us out in a pinch. My family highly recommends Julie Cairns State Farm in Richland Center, Wisconsin!"
We responded:
"Thank you, Tim! Absolutely our pleasure!! We are proud to take care of your family, and your insurance needs."
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Erin Strader

October 26, 2023

5  out of  5
rating by Erin Strader
"Julie’s office truly cares about their customers and community! You know you’re doing business with wonderful people who give back!"
We responded:
"Thank you, Erin! "
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Laura Huth

October 26, 2023

5  out of  5
rating by Laura Huth
"Very friendly and knowledgeable staff!"
We responded:
"Thank you, Laura! "
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michael kidd

October 3, 2023

1  out of  5
rating by michael kidd
"This last year my insurance went up almost $300. When I called to find out why such an increase. I was told in part it had to do with VW giving State farm an update about the type of vehicle I was driving. Nobody offered to do a check to see if it was a mistake. In one phone call I was quoted a price for insurance roughly $278 less than State farm for the exact same policy. Will also be switching my house insurance."
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Ryan Anthony Swiggum

August 23, 2023

5  out of  5
rating by Ryan Anthony Swiggum
"My insurance needs are thoroughly and well taken care of by Julie and Ryan Cairns at State Farm, Richland Center, WI. Thank you!"
We responded:
"Thank YOU, Ryan for choosing us to take care of you and your insurance needs. "
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Driftless Farms

August 23, 2023

5  out of  5
rating by Driftless Farms
"Do you like honest service with no gimmicks? Then, Julie Cairns and her team at State Farm Insurance is the business for you. Straight forward, experienced, and genuine—Julie and her team bring all of this and more to the table."
We responded:
"Thank you! We are so very proud, and privileged to serve you!!"
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Amy Forehand

August 15, 2023

5  out of  5
rating by Amy Forehand
"The office is extremely friendly, professional and helpful. They are always giving back to the community."
We responded:
"Thank you, Amy! Easy to give back to this awesome community🙏"
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Mai G Ewing

June 27, 2023

5  out of  5
rating by Mai G Ewing
"Julie ad the team are the best! Very helpful and encouraging to do the best for yourself and loved ones. I appreciate their business since 2018."
We responded:
"Thank you! ☺️Mai! We are so happy to serve you! Your loyalty is appreciated! "